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Ask Air Pantanal


Below are some of the most common questions. If your concerns are still not addressed, please feel free to click the whatsapp icon on your right for further assitance.

Using private terminals means that you are able to check-in much closer to take-off than you could on a scheduled service flight. Sometimes you can arrive as little as 15 minutes before the aircraft is due to depart, and in some cases you can even be driven directly to the aircraft for boarding.

We can accept bank transfers and payment by credit or debit card.

We are based out of Dubai and we fly out Al Maktoum International Airport. 

Most larger airports have either separate private jet terminals or buildings called FBOs (Fixed Based Operators) where private jet passengers check in for their flight. You may be dreiven straight through security to the aircraft. Your boarding is done within a few minutes time. If you grace us with an earlier then scheduled presence, you may use our private lounges.

If you are a frequent private jet flyer, you may take benefit from our range of empty legs to many destinations. Please click on the search bar. Generally the price of your flight will depend on your destination and the aircraft of your choice. However we can accomodate all of your special requests. Please feel free to contact us by clicking the whatsapp icon to your right.

We are able to arrange  customs clearance of any special baggage on request.

You can generally take much more baggage on a private jet than on scheduled services and it is much easier to transport outsized luggage, such as sports equipment.
Each aircraft has a different baggage allowance and hold size.  Some private jets also offer direct access to the hold from the cabin. Our team will advise you on the best aircraft for your trip to ensure your baggage is accommodated.
Yes, you can take your pet on your private jet. Let us know if your pet is flying with you so we can advise you and make any necessary arrangements. Depending where you are travelling, you will need the correct documentation for your pet. 

We are proud of our fleet. We have a Boeing. And we have also ordered another one. We have an Airbus. We have a Legacy 600. We have a Challenger 504. We also have a Hawker 850XP. 

Yes. We have great partner offers & special discounts. Please let us know of your specific requirments & calendar.

We take great care by following International Guidelines to ensure your safe travel. All our crew & team are constantly go through PCR Tests. All our ground staff and cabin crew are fully vaccinated. We keep our aircraft completely santized at all times. Your travel safety is our biggest concern. You can be assured of safe passage with Air Pantanal.

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